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Library
Training Documentation
Library Excellence Toolkit (2006)
Coaching for Improved Performance
Coaching for Success
Group Facilitation Techniques
Hiring the Best Staff
Managing Effective Interactions
Presentation Skills
Project Management
Setting Performance Expectations of Employees
Teambuilding Techniques
Train the Trainer
Your Role as a Library Supervisor
Library Server management (2004)
Email
tips and policies (2003)
Glossary
of Library terms (2003)
Introduction to Voyager
Academic Management Toolkit (2003)
Coaching
Managing Library Meetings
Participatory Decision Making
Conflict Management, including:
Active Listening
Barriers to Listening
On the Spot Conflict Management
Open Ended Questions
Paraphrasing
Writing a letter - a conflict management tool
Thomas Kilmann Conflict Mode Instrument
© 2003
Princeton University Last Updated
02/12/2008
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